Xbox Live Data Loss and Customer Disservice

xbox data loss blog post feature image, alex krasny ranting over xbox live promotional backdrop

xbox data loss blog post feature image, alex krasny ranting over xbox live promotional backdrop

After logging about 30 hours into Assassin’s Creed 3 my Xbox’s DVD drive stopped working. No problem, hardware breaks, I can deal with that. I went to Wallmart right away to get a new Xbox, I would like to get the slim anyway. Bring it home, Google up how to perform a data migrations…

Use the Xbox transfer cable? Why isn’t this included with an xbox? Well I am obviously not going back to Wallmart to get it so I used method two. Configure a USB device to an Xbox storage unit. I happen to have three USB devices right here. To be fair, I can also use the cloud storage LOLOLOLOLOL.

Long story short? I lost all of my data. After following all of the instructions. I called support and asked for some reimbursement and was offered 2 months free membership.

Two months free membership!? I have been paying for Xboxlive Gold since 2001. I forced them to look it up to make sure they understand how loyal I have been. For a LIFETIME, they give me 2 months free after destroying 500+ hours of my saved games? How about 20,000 MS points? How about 5 years free? It can ONLY HELP THEM to make me spend my entire life on Xbox. Now I am out here ranting to the world trying to convince people to buy PlayStations is that worth it?

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