Comcast Chat Support Live Tweet
Comcast has been slowly but surely increasing my bill by about $2 every month. It went something like this: $55, $55, $65, $66, $67, $69. When it got so close to $70 I couldn’t take it anymore and decided to investigate.
About to experience the wonderful ride called "Horrible customer service from @comcast" i'll try to live tweet.
— Alex Krasny (@lexKrasny) March 10, 2015
Here we go! pic.twitter.com/JjKBKNuWw3
— Alex Krasny (@lexKrasny) March 10, 2015
This online rep so far has been very friendly and sounds eager to help. Although I am waiting while he "looks into my issue."
— Alex Krasny (@lexKrasny) March 10, 2015
Apparently I am paying 12$ a month for something called "Blast Internet"
— Alex Krasny (@lexKrasny) March 10, 2015
Blast internet takes me from 25Mbps to 50Mbps. Feels a bit like a price gouge/exploit to me…
— Alex Krasny (@lexKrasny) March 10, 2015
Well he cancelled Blast for me, although he left rather suddenly and without asking me if I was finished… @comcast pic.twitter.com/4qhMx5c6W1
— Alex Krasny (@lexKrasny) March 10, 2015
Oh good I have the opportunity to rate my experience so far. @comcast pic.twitter.com/hARF2o4qOb
— Alex Krasny (@lexKrasny) March 10, 2015
The billing period is from March 6th to April 7th so if she cancelled it now but I dont' stop paying till April 7th… wtf
— Alex Krasny (@lexKrasny) March 10, 2015
I am glad Navjot understands where I am coming from. pic.twitter.com/qua8jkYJMD
— Alex Krasny (@lexKrasny) March 10, 2015
"Analyst is typing." – Story of my life.
— Alex Krasny (@lexKrasny) March 10, 2015
So … What the fuck did Raynaline do? pic.twitter.com/U5jH5jHkNv
— Alex Krasny (@lexKrasny) March 10, 2015
Navjot knows what's up. He deserves a promotion. All in all, it wasn't even that horrible of an experience. pic.twitter.com/D0Fvvfpj9Q
— Alex Krasny (@lexKrasny) March 10, 2015
Mission accomplished. I am not paying -$12 a month. Although apparently getting half the speed -_-. Thank you all for your support.
— Alex Krasny (@lexKrasny) March 10, 2015
I can’t believe Comcast is closed on the weekend! What year is it?
Unless you are streaming video with no buffer, as Netflix and Hulu do for example, 25Mbps is more than adequate. So, if you streamed your podcast live video might lag or similar; but I run Netflix constantly and get HD quality with 7Mbps.
Also have you considered CenturyLink? DSL has come quite a long way and I’ve never had an interrupted connection in 4 years.
I should be considering it.